Last updated on May 23, 2024

This Privacy Policy describes the policies of CriRent Srl, Viale Sicilia, Catania 95041, Italy, email: help@crirent.com, phone: +39 340 5463947 on the collection, use and disclosure of information we collect when you use our website (https://www.crirent.com). (the “Service”). By accessing or using the Service, you consent to the collection, use, and disclosure of your information in accordance with this Privacy Policy. If you do not consent to the same, please do not access or use the Service.
We may change this Privacy Policy at any time without notice and will post the revised Privacy Policy on the Service. The revised Policy will take effect 180 days after the revised Policy is posted on the Service, and continued access or use of the Service after that period will constitute acceptance of the revised Privacy Policy. We therefore recommend that you review this page periodically.

Information we collect:
We will collect and process the following personal information about you:

Name
E-mail
Mobile
Address
Payment information

How we use your information:
We will use the information we collect about you for the following purposes:

Marketing/Promotional
User account creation
Testimonials
Collecting customer feedback
Payment processing
Support
Administration information
Manage customer order
User-to-user comments
Dispute resolution

If we wish to use your information for any other purpose, we will ask for your consent and will use your information only after receiving your consent and then, only for the purposes for which we grant consent, unless we are required to do otherwise by law.

Retention of your information:
We will keep your personal information with us for between 90 days and 2 years after users have closed their accounts or for as long as we need it to fulfill the purposes for which it was collected as detailed in this Privacy Policy. We may need to retain certain information for longer periods, such as for record keeping/reporting in accordance with applicable law or for other legitimate reasons such as enforcement of legal rights, fraud prevention, etc. Residual anonymous information and aggregate information, none of which identifies you (directly or indirectly), may be retained indefinitely.

Your rights:
Depending on the applicable law, you may have the right to access, rectify or delete your personal data or receive a copy of your personal data, restrict or object to the active processing of your data, ask us to share (bring) your personal data information to another entity, revoke the consent you have given us to process your data, the right to file a complaint with a statutory authority, and other rights that may be relevant under applicable laws. To exercise these rights, you can write to us at help@crirent.com. We will respond to your request in accordance with applicable law.
Please keep in mind that if you do not authorize us to collect or process the personal information requested or withdraw your consent to process it for the purposes requested, you may not be able to access or use the services for which your information was requested.

Cookies etc.
To learn more about how we use these and your choices regarding these tracking technologies, please refer to our Cookie Policy.

Security:
The security of your information is important to us and we will use reasonable security measures to prevent the loss, misuse or unauthorized alteration of your information under our control. However, given the inherent risks, we cannot guarantee absolute security and, consequently, we cannot assure or guarantee the security of the information you transmit to us and you do so at your own risk.

Complaint/Data Protection Officer:
If you have any questions or concerns about the processing of information available from us, you can email our complaints manager at CriRent Srl, Sicily Avenue, e-mail: help@crirent.com. We will address your concerns in accordance with applicable law.